Terms & Conditions

Stanley Strategic Consultants LLP

Compliance experts to residential property agencies

Terms and conditions of use of website

Terms and Conditions

Stanley Strategic Consultants LLP – Terms & Conditions (Updated)

Effective Date: February 2026

These terms and conditions (“Terms”) apply between you, the user of this website, including any sub-domains (the “User”), and Stanley Strategic Consultants LLP (“we”, “us”, or “our”), the owner and operator of this website.

By accessing, purchasing, or downloading any content, tools, or courses from this website or any linked sites/ funnels owned and controlled by us (the “Website”), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.

1. Eligibility:

1. You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.

2. These terms and conditions do not affect your statutory rights. If you are contracting with us as a consumer, the Consumer Rights Act 2015 (and any other relevant consumer legislation) will also apply.

3. When you purchase a product or service from us online this will set up an account in our system. Your login will be your email and your created password - if you forget it, please email us as detailed in ‘Contact’ below.

2. Intellectual Property and Acceptable Use

All content on the Website, unless uploaded by Users, is owned by Stanley Strategic Consultants LLP, its affiliates, or relevant third parties. “Content” includes text, graphics, eBooks, images, audio, video, software, spreadsheets, templates, and any other material available through the Website.
You must not copy, reproduce, modify, distribute, or use Content for commercial purposes without our prior written permission.
You must not use the Website or Course content in any way that: Damages the Website or interferes with other Users; Is unlawful, abusive, harassing, threatening, or otherwise objectionable; Infringes intellectual property rights of any party.

3. Scope of Services

We provide access to digital courses, training materials, templates, videos, spreadsheets, and related guidance (the “Course Content”).
How Delivered: Course Content is provided via downloadable files, online portal access, or email links, as specified at purchase.
Duration and Access: Access commences once full payment is received and continues for the period specified on the sales page or one year whichever is the shortest. Any live sessions will occur at the scheduled times notified to you.
Who Provides Content: All training and materials are provided by Stanley Strategic Consultants LLP. Tutors and facilitators are suitably qualified and experienced.
Location: Content is delivered online, accessible from any location with an internet connection.

4. Online courses

1. All courses are subject to payment in full in advance of the commencement of the course, unless the course or training recording you are buying specifically provides for stage payments.

2. You will normally be sent guidance on how to access your course once payment has been received. If this is not received, please first check your spam folder. If it is not there please contact us as detailed in ‘Contact below.

3. You confirm that you will keep your login details confidential and will not let them be used by any unauthorised persons.

4. Due to the nature of interactive Internet services, we cannot guarantee that your use of our service will be free from interruption or errors.

5. You agree that you will not alter or remove from any material provided to you, any copyright information or logo or any other identification or information regarding the authorship of any part of our service.

6. The information and files on our website, for example, (but not limited to) items in any online course, are for your personal use only. Reproduction and publication of any material on our website to third parties can only be done with our permission. If permission is granted this will be on the basis that you acknowledge the authorship of the material concerned. For the avoidance of doubt, we confirm that this clause does not affect your right, during your period of access to the relevant service, to use the material provided for its normal purpose, and/or to download and listen to any documentation or audio material, provided your purchase allows you access.

5. Cooling-Off Period and Cancellation

If accessing as a Consumer rather than a Business, you may have a 14-day cooling-off period for distance contracts.
By accessing or downloading any digital content, you consent to immediate delivery and acknowledge that your right to cancel under the cooling off period ends once access or download begins.
Refunds after this point are only available as stated in the “Refunds” clause below.

6. Refund Policy

Except where required by law, all sales are final once access to digital content is granted.
Refunds may be considered only if:
- The Course Content is not delivered; or
- There is a fault or failure on our part to provide the purchased materials.

Refunds, where applicable, will be made using the same payment method used for purchase, within 14 days of approval.

7. Force Majeure

We are not liable for any delay or failure to provide services caused by events beyond our reasonable control, including but not limited to:

o Internet or platform outages;

o Acts of God, natural disasters, or pandemics;

o Government actions, laws, or regulations;

o Cyber attacks, power failures, or technical problems.

In such events, we may suspend delivery or cancel the Course Content, offering a pro-rata refund if applicable.

8. Liability

All Website and Course content, templates, tools, and guidance are for educational purposes only.
No content constitutes legal, accounting, tax, or other regulated professional advice. Users must obtain independent, qualified advice before taking action for your specific circumstances.
We make reasonable efforts to ensure accuracy, but legislation, case law, guidance, and best practice may change. We give no guarantee of outcomes, including compliance, business growth, or operational results.

4. We will always try to ensure that all material, in particular course content on our website and courses, is as accurate and valid as we can make it. However, you should note that content is for general information only and we cannot guarantee that it will always apply to a specific situation, or that any documents and forms provided (for example as part of one of our training courses) will always be the most suitable for your particular situation. The use you make of the information and services provided on site and in our training courses is your responsibility and we cannot accept liability for any problems resulting from your use of any of our services.

5. Subject to any statutory rights you may have, any claim against us in respect of any of our products or services, must be made within two years of purchase and any damages payable by us will be limited to a refund of the fee paid for the relevant product, service or event. Separate Terms and Conditions relating to Consultancy services and one to one engagement apply. Please see specific Terms and Conditions for those services.

6. Limitation of Liability: Nothing in these Terms limits liability for: Death or personal injury caused by negligence; Fraud or fraudulent misrepresentation; or Any liability not permitted by law. To the fullest extent permitted by law, we are not liable for: Loss of profits, revenue, contracts, goodwill, or anticipated savings; Loss or corruption of data; Indirect or consequential losses.

7. Links to Other Websites. The Website may contain links to third-party sites. These are for convenience only and do not imply endorsement. We are not responsible for the content or availability of linked sites and disclaim all liability arising from their use.

8. General

You may not transfer your rights under these Terms. We may transfer our rights without affecting your obligations.
These Terms may be updated at any time; revised Terms take effect upon publication. Users should review them regularly. You agree that these terms and conditions replace any previous terms and conditions which may have been agreed between us.
The Privacy and Cookie Policy forms part of these Terms.
No third party may enforce any part of these Terms.
If any provision is invalid, illegal, or unenforceable, the remainder will continue in effect.
No waiver of rights occurs due to delay or omission in enforcement.
Your agreement with us and these terms and conditions shall be subject to and governed by the law of England and Wales.
Complaints
1. If you wish to make a complaint about any of our services, you should contact us as detailed below.
2. We will endeavour to respond to your complaint within 2 working days (ie Monday to Friday, excluding bank holidays and weekends).

‘Contact’ details:

The partners of Stanley Strategic Consultants LLP are James Stanley and Karen Stanley and their address for formal documents is Silverburn, Gote Lane, Ringmer. East Sussex BN8 5HP and it operates the website https://stanleystrategicconsultants.co.uk/.

The registered LLP Partnership number is : OC446214

You can contact Stanley Strategic Consultants LLP by email on Office@stanleystrategicconsultants.co.uk

Compliance experts to residential property agencies

Terms and conditions of use of website

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